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Our Testimonials

November 10, 2015
The web-site is easy to navigate and showed just the items that I was looking for. Shipping of the bottles was quick and the merchandise was packaged well. Tracking # was sent so that I knew where it was and when it would be delivered.
Leo A.  Bakersfield, CA
November 10, 2015
November 03, 2015
Web site easy to navigate through. All products arrived well and in good time. Happy to be able to obtain fine products not offered by the State of PA "Formulary"
MJ K.  Perkasie, PA
November 03, 2015
October 05, 2015
Great service, especially once you get past the manual card validation. That is the only thing that slows down the process.
Joseph L.  Brentwood, TN
October 05, 2015
July 30, 2015
The selection is amazing. The ease of ordering great. The products were delivered on time and in tact. I was amazed at how quickly the package arrived. I am telling my friends about you and thank you for shipping to michigan. Not many do.
Joel F.  Troy, MI
July 30, 2015
June 13, 2015
Bottle arrived on time, in neat foam container-perfect! thank you
Joseph R.  Intl Falls, MN
June 13, 2015
June 13, 2015
It's a little awkward to have to fill out a paper form for an internet order, scan, and fax it in, but everything arrived in good shape. Thanks.
Joseph L.  Brentwood, TN
June 13, 2015
March 14, 2015
best selection of single malts. fast and reliable delivery.
Josemaria C.  Indio, CA
March 14, 2015
February 22, 2015
Excellent & speedy service. Great selection of rare whiskeys, ryes & bourbons. Glad to have found you guys.
Patrice B.  Saint Helena, CA
February 22, 2015
December 16, 2014
Great service
Ranjan W.  Princeton, NJ
December 16, 2014
November 17, 2014
A+++ Amazingly fast communication and shipping, thanks!! Will do business with again. -Jason Y.
Jason Y.  Franklin, MI
November 17, 2014
November 01, 2014
Shipment packed well.
Alan D.  Los Altos, CA
November 01, 2014
October 20, 2014
I recently purchased 2 bottles of Parker's Heritage bourbon and 2 bottles of Elijah Craig Barrel Proof bourbon that were shipped last week. Albert was professional and helpful and will happily do business with them again. I filled out the authorization form as required for that amount of a purchase. The only thing that could be improved is that the delivery was left on my front door without a signature. I would have expected that 400 dollars worth of rare alcohol would be required to have a signature. I emailed customer service at oaks liquors.com, and the response I got was this: " "Thank you for your inquiry. As we do request from UPS for a signature upon delivery, if the driver decides on his own to leave the package at your front door then that would make UPS responsible if you did not receive your package. This happens to us all the time. Thanks for your feedback... You should be receiving an email requesting customer feedback. Please respond to that email sating your concern and we will post it on our site Cheers! Customer Care" I would have expected a better response from Customer Care stating, you are correct, we will look into it from our end, and contact UPS to ensure that this doesn't happen again. I filed a complaint with UPS as I would expect you would have, to at least convince me that the next time I do business that this won't happen again. This won't prevent me from doing business with oaks liquors again, but it would help to know that you are making an inquiry as well to ensure that UPS is securely delivering your products. If UPS does this all the time as you state, that is against their policy to do so, and inquiries on your end would help ensure this doesn't happen again. Thank you, Nicolas Melo
Nicolas M.  Venice, CA
October 20, 2014
October 07, 2014
Stellar service from Oaks Liquors. I have no doubt I'll be ordering again. Cheers.
Jesse W.  Minneapolis, MN
October 07, 2014
June 30, 2014
How I got to your website was because I saw a Limited Four Roses product for sale that you had not updated . But I was quick to receive a reply regarding that product and was also given a heads up on a limited Four Roses product that was soon going live online in which I bought immediately. The price was high but expected for rare bottles. The only feedback is constantly updating inventory since I am always on the hunt for limited Four Roses products. Great customer service by the way. Do you have a wait list for future Four Roses coming out this year?
Gregg T.  Sunnyvale, CA
June 30, 2014
June 12, 2014
Thanks for the prompt service and delivery. Items came rapidly, and well packed. I also appreciate the responsiveness when an issue came up with the initial order submission, and how easy it was to resolve.
Daniel S.  New York, NY
June 12, 2014
April 04, 2014
Thank you for keeping me informed and resolving my shipping problem very quickly! Cheers!
Ron M.  Toronto, Ontario
April 04, 2014
March 13, 2014
I had an efficient and smooth shopping experience.
Frank A.  Slidell, LA
March 13, 2014
March 11, 2014
One of the very few places that had a rare scotch I was looking for. Outstanding selection, fast delivery, good prices...what more could you ask for?
Matthew B.  Roselle Park, NJ
March 11, 2014
March 04, 2014
Thanks for the great communication, speedy delivery and the best price I've searched. Will definitely bookmark OaksLiquors.com and will visit soon. Thank you, Kong
Kong C.  Castro Valley, CA
March 04, 2014
February 14, 2014
I just tried Oaksliquors.com for the first time and found the best price on Wine Searcher for the product I was looking for, plus had excellent service. Very satisfied. JCM
John M.  Kohler, WI
February 14, 2014
January 26, 2014
Able to find a bottle of single malt that was sold out everywhere else, and at a fair price. Speedy shipping. All in all a very positive shopping experience. Recommended.
Ted K.  Oak Brook, IN
January 26, 2014
January 17, 2014
It seems that some people do not read the"Terms and Conditions" of your website. This is unfortunate because I believe that your website spells out explicitly, all the necessary information that one needs to purchase products on your site. It is quite understandable that because you also have a retail location and sell your products through your store, that at any given time that product may not be available when checking out from the website. You guys are great and please keep looking for those rare items that I can't find anywhere else.
 
January 17, 2014
January 15, 2014
Improvement to the site would be to ensure that what you advertise as being in stock, is in fact in stock. I was disapointed after placing my order and having it confirmed, to recieve an email indicating the below items were not available from your distributor. So, have it or dont have it...thats fine. Just dont pretend to have it, and over promise and under deliver. Bruichladdich 1998 Sherry Edition Manzanilla Jerez OLC-20S0125 Michter's Bourbon 10 Year Old OLC-25W0668
Michael H.  Commerce City, CO
January 15, 2014
November 25, 2013
Hi. No complaints! Fast service, great prices! Thank you! Keith
Keith B.  Encino, CA
November 25, 2013
November 07, 2013
The website is easy to navigate, and I found what I was looking for very quickly. Age verification was simple and quick, as was the service. Got my scotch in a timely fashion and that makes me a happy camper!
Sean D.  Henniker, NH
November 07, 2013
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